Terms of service

Our Terms & Conditions, briefly:

• By ordering any of our products, you agree to be bound by these terms & conditions.

• The price applicable is that set at the date on which you place your order.

• Shipping costs and payment fees are recognized before confirming the purchase.

• Card information is transmitted over secure SSL encryption and is not stored.

• Please note that local charges may occur.

• All personal information you provide us with or that we obtain will be handled by Aulrey Rose as responsible for the personal information.

• Aulrey Rose reserves the right to amend any information without prior notice.

• Events outside of Aulrey Rose's control shall be considered force majeure (info below).

Terms & Conditions, longer form:

By placing an order at with Aulrey Rose, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Aulrey Rose for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

Personal Information:

All personal information you provide us with or that we obtain will be handled by Aulrey Rose as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Aulrey Rose and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Aulrey Rose to delete or correct the information held about you if any. By accepting the Aulrey Rose Conditions, you agree to the above.

Payment:

All products remain Aulrey Rose's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from Aulrey Rose. Minors under the age of 18 making purchases not authorized by an adult will not be the responsibility or liability of Aulrey Rose.

All transfers conducted through Aulrey Rose are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.

Force Majeure:

Events outside Aulrey Rose's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Aulrey Rose is released from Aulrey Rose's obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.

 

Limitation of Liability:

You expressly agree that your use of, or inability to use, Aulrey Rose services and/or products is at your sole risk. You are solely responsible for any and all allergic reactions, injury, sharing products or gifting them and any said reactions or injury they may sustain using the products. Aulrey Rose will not be responsible or liable for any and all allergic reactions, injury, misuse, etc. of our products and/or services. 

In no case shall Aulrey Rose, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Indemnification:

You agree to indemnify, defend and hold harmless Aulrey Rose and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Cookies:

Aulrey Rose uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer.

The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use Aulrey Rose without troubles you need to have cookies enabled.

The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On Aulrey Rose we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.

Additional Information:

Aulrey Rose reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Aulrey Rose has the right to cancel the order and refund any amount paid in the best way. Aulrey Rose shall also notify the customer of equivalent replacement products if available.

This site is built using Shopify technology. Shopify is not responsible for any content, interactions or transfers made on http://www.aulreyrosebeautycom, http://www.aulreyrose.com or http://www.aulreyroseexclusive.com.

This page contains our terms & conditions, as well as information about our return policy, etc. Please read these terms & conditions carefully before ordering any products from Aulrey Rose. By ordering any of our products, you agree to be bound by these terms & conditions.

Return policy:

You are entitled to an exchange or refund within 14 days of your purchase with the exception of any used product, worn or washed garment/apparel, used or washed glassware, drinkware, gift cards or jewelry, any items or products sold on the Aulrey Rose website, etc. Returned items must be sealed and in original packaging with the exception of broken or defective products (damaged/defective claims must be declared within 7 days as noted below). Please again note that the product must be returned unused, in original packaging and unwashed/worn. In the case of refund, neither the original shipping cost nor the return shipping cost will be repaid. 

DO NOT proceed with any purchase on beauty products, including but not limited to foundations, without the understanding that a refund/exchange will not be granted for used or opened foundations, concealer, mascara, lip products, etc due to you not being happy with the color you chose to purchase. We are working to get you a match tool for foundations and provide sample pictures to assist in your decision. We understand finding a match to foundations in particular is vital and important. If you have any questions or concerns, please ask. 

Our return address is: Aulrey Rose, PO BOX 59, Sheldahl, IA 50243. You must contact us at aulreyrosebeauty@hotmail.com or by using our contact form on the website and receive a response/instructions prior to sending back or returning any Aulrey Rose beauty products and/or merchandise. Failure to do this with result in no refund or exchange, the item returned will not be sent back to you without additional shipping being paid, and Aulrey Rose will hold no further liability of any kind toward your initial purchase or the refund/exchange. 

*Gift Card purchases are non-refundable and non-exchangeable*

*Allergic reaction and injury sustained by you or any gift recipient of your choice will not be grounds for refund or exchange. Aulrey Rose is not liable in any way for allergic reactions or injury sustained from using our products. It is your and/or the gift recipient's responsibility to check ingredients, instructions, etc. prior to use. We understand these things happen and we try to make our products as clean and hypoallergenic as possible, but we cannot assume responsibility for these occurrences.

We want you to have the best experience and be happy with your purchase of our products. If you have any questions or concerns, please reach out to us at aulreyrosebeauty@hotmail.com or on our contact form and we will be happy to assist you!

Refunds:

In the event of a refund situation, processing time varies according to your financial institution and can take up to 7-10 business days to post to your account after we have initiated and completed the refund. Average is 3-5 days, but please note that it can take a full 10 business days to see the refund/credit post to your account. Aulrey Rose does not have the ability to speed up this process. 

Damages & Defective Items:

All damaged or defective item claims must be made within 7 days of receiving your order. You must contact us at aulreyrosebeauty@hotmail.com or by using our contact form on the website and receive a response/instructions prior to sending back or returning any Aulrey Rose beauty products and/or merchandise. Failure to do this with result in no refund or exchange, the item returned will not be sent back to you without additional shipping being paid, and Aulrey Rose will hold no further liability of any kind toward your initial purchase or the refund/exchange. 

We want to ensure you have a brand new and usable product experience with Aulrey Rose and will do all we can within the reasons stated to ensure you receive a replacement product or credit for any damaged or defective items. Thank you for your patience as we do all we can to replace or refund these items. 

Gift Cards:

Official Aulrey Rose Gift Cards are redeemable online only. Gift Cards do not expire (unless in the event of business closure). Gift Cards will not be refunded nor cash/credit/debit be credited for any unused portion of the gift card balance. Valid damaged during delivery or manufacture error returns purchased off a gift card will be refunded to a gift card if not exchanged. Gift Card purchases are non-refundable, non-replaceable and non-exchangeable unless damaged during delivery or due to a manufacture error. Gift cards are not replaceable if lost or stolen. 

Shipping & Processing Time:

Aulrey Rose products are printed and shipped per order. This means that there may be up to 14 days in some instances before your products ship and then shipping time is added on after that. We do our best and continue working to have pre-printed products available on hand so that you have the fastest and best shipping experience. Please do not reach out for where is my order status until after 14 days of placing the order. At that time we are happy to check on the status for you.

Local Taxes:

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense. Sales tax is applicable to all orders shipped within Iowa and is 7%.